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Confidentiality

The St. John's Mercy EAP/MAP will provide limited information about an employee only if management makes a documented job performance referral. This can happen only if you contact St. John's Mercy EAP/MAP and advise them that you are making a referral.

After a management referral, the EAP/MAP will disclose whether the employee kept his or her appointment, whether a plan of action has been established, and whether the employee is following the EAP/MAP’s recommendations.