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Recognizing the Need for EAP/MAP Referral

Although everyone has bad days, persistent negative behaviors need to be addressed or serious performance and personal problems are likely to occur. The following list can be used as a starting point in identifying and documenting employee problems.


Absenteeism and Tardiness

square Arriving late, leaving early
   
square Absences Before And After Paydays/Holidays
   
square Frequent breaks
   
square Long lunches
   
square Unexplained Absences
   
square Absences due to accidents
   
square Vague illness -- stomach flu, headache-etc.

Job Performance

square Increase in errors
   
square Task irresponsibility
   
square Increased in accident rate
   
square Unsatisfactory work quality and output
   
square Lost time on the job, daydreaming
   
square Procrastination
   
square Forgetfulness


Interpersonal Interactions

square Sudden emotional outbursts
   
square Mood swings
   
square Overreaction to criticism
   
square Blaming others
   
square Inappropriate remarks
   
square Complaints from coworkers & customers
   
square Isolation

Physical Appearance

square Ignoring personal hygiene
   
square Slurred speech
   
square Shaking, nervous twitching
   
square Glazed red eyes
   
square Sudden weight loss or gain